Thursday, June 23, 2011

What People are saying about Hill Country Care Providers

Jackie, Just wanted to say "thank you" for all your help with my mother. All of this is so new to me. I was impressed because you helped me and you were so kind and knowledgeable about all of it. I'm just getting started and it's so refreshing to know that there are extraordinary people like you that really care about the existence and quality of care of others. With many thanks, - Daughter of an Ill Mother
Dear Jackie, Thanks so much for your help [with my mother's appointments]. As I have said before TGIJ (Thank God For Jackie). - A Grateful Son
Dear Jackie, My grandmother isn't doing very good - I really don't know how much longer she can hang on. Honestly I am amazed she is still here, but I am committed to being with her as much as I can WHILE she is here. She helped me my entire life and I intend on being there for her at the end of hers. At first, I didn't know how you guys could do what you do. NOW I know how you do it. You guys have been nothing but the best! I will refer you to everyone! Thanks for helping me keep my crazy schedule Beth! I really appreciate you. - Granddaughter of an Elderly Grandmother
Dear Jackie, You are a consummate professional and you have been an angel to my father and my entire family. There is no way we could have maintained our sanity during my Dad's last weeks without you or your staffs' unbelievable efforts. With your patient care ethics, I want people to have your name if they ever need assistance. - Son of a Father with Cancer
Dear Hill Country Care Providers, Thanks so much for the sincere care, friendship and support you provided to our mother and entire family. Your willingness to stay with our mother for long overnight shifts helped us from being overwhelmed. - Children of a Lady with Alzheimer's disease
Dear Jackie and all your wonderful staff, I don't know what I would have done without you. You were so informative and helped me understand what was going on. You were right on the ball, getting someone to the hospital right away when I was sick. - A Satisfied Client
Jackie, Thanks so much for making my trip to Europe possible. I seriously, probably wouldn't have gone if it weren't for you. I have no one else to trust my loved one to but you. Thanks for your friendship and professional help. - Daughter of a lady with Vascular Dementia

"To those who are given much ... much is expected."

The care given to someone you love in need of these services meets the highest of expectations.

I believe this company was founded on giving their best in the healthcare industry to the ones who could benefit the most by giving them the highest quality of life for each individual they treat. This company was responsible for my Uncle's care when he was living at The Heritage. When the time came, we asked for them to assess his situation and put in place things that would benefit his life the most during this difficult time. One who has been through this knows what it takes to help a family in crisis. It is with absolute professional responsibility this company takes command of and works closely in contact with the family and client. It is an open door policy and works hand in hand to be in sync with one another in order for it to be a successful endeavor. They maintain a well balanced re-pore with their staff in order to fulfill the needs of their clients and family as well as the standards she sets for this company. Things are always changing in this field and there is a need to find ways of improving this company and constantly raising the bar. Her reputation is on the line behind each patients care as they are hers to oversee. It is also their goal to always employ the most qualified people within her company. They are her reflection and her ethics reflect that. There is more overwhelming proof that we live in a time that it is essential to have home health care. The growth of this business continues as so many more people are in need of this type of care. Many of their patients are by referrals. It is one of the highest compliments to pay someone knowing you have put your trust in their hands.

-Past Client

Dear Jackie, This is just a note to tell you how much I appreciate your selection of caregivers. They have given me a sense of truly caring about my feelings and seeing that my needs are met. Just the kind way they speak when going down the hall. Sometimes just a quick hug or a sincere "hello" means so much. - A Grateful Client

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