How Do I Know I Have Chosen the Right In-home Agency?

• Safety - This always comes first when caring for our clients! The client’s environment is initially evaluated, and on-going assessments are continually done to create a safe environment in order to prevent stressful and dangerous situations.

• Quality - Our caregivers provide excellent care due to their abilities, knowledge of their job principles, and on-going training programs.

• Accessibility - Hill Country care Providers is on call 24/7 for continuous availability of a nurse or caregiver to assist family members.

• Reliability - Hill Country Care Providers ensures continuous coverage of clients by utilizing scheduling software to track visits specific to each client. Caregiver check-in and check-out allows for recording of all tasks completed during visit.

• Stability - Hill Country Care Providers has been in operation for over 10 years.

• Adaptability - Caregivers are carefully chosen to match the needs and personalities of the clients. Sometimes several caregivers are paired with the client until the “right fit” is found.

• Familiarity - Certified Geriatric Care Managers are employed at Hill Country Care Providers. They have a specialized knowledge and experience in care issues which is invaluable when determining the needs of loved ones and finding resources to meet those needs.

• Longevity - The majority of caregivers at Hill Country Care Providers have been working with the agency for greater than 5 years.